Frequently
Asked
Questions

Smart home costs vary widely based on scope. A starter package for a one-bedroom condo with smart lighting, a connected thermostat, and a video doorbell typically starts from 25,000 THB. A comprehensive system for a larger villa covering security, full lighting control, home theatre, and motorized curtains can range from 150,000 to 500,000+ THB. Smart Living TH provides transparent, itemized quotations with no hidden fees — so you always know exactly what you're investing in.

Yes. All installations include a complimentary 2-year warranty covering parts and labour. After the warranty period, we offer flexible annual service plans that include bi-annual system health checks, priority remote support, firmware and software updates, and discounted hardware upgrades. Our team is available year-round to keep your system performing at its best.

Absolutely — this is actually the approach we recommend for many homeowners. Smart Living TH designs modular systems from day one, so every installation is built with future expansion in mind. You might begin with smart lighting in your living room and add security cameras, smart locks, and climate control over time, without needing to replace your existing hardware. We map out a long-term smart home roadmap during your initial consultation.

Security is at the foundation of every Smart Living TH installation. We implement encrypted device communication, separate IoT network VLANs, two-factor authentication for all control apps, and regular firmware updates to patch vulnerabilities. We only source devices from reputable brands with proven security track records, and our post-installation security audit ensures your system is hardened against common threats from day one.

Yes — we exclusively supply devices that are certified for Thailand's 220V/50Hz electrical system and comply with Thai regulatory standards. Our team is fully familiar with the National Broadcasting and Telecommunications Commission (NBTC) requirements for wireless devices, and all products we supply hold the necessary NBTC approvals. You can be confident that everything we install is safe, legal, and warranty-valid in Thailand.

Getting started is simple. Contact us via phone, email, or our online form to schedule a free home consultation — we travel to you anywhere in Bangkok and major surrounding provinces. Our specialist will assess your home, discuss your goals and budget, and present a customised solution within three business days. From there, we finalise your system design, agree on a timeline, and our certified installation team takes care of everything from start to finish.